Terms & Conditions
Dece is a trademark of S.C. Networks SRL, the manufacturer of DECE products (the “Products”). This website is owned and operated by Dece Sales, Inc., a United States distributor of the Products. Throughout the site, the terms “we”, “us” and “our” refer to Dece Sales, Inc. Use of this website, including all information, tools and services available from this site to you, the user, is expressly conditioned upon your acceptance of all terms and condition set forth below (the “Terms and Conditions”). By placing an order you are stating your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not place an order and do not use this website. You must accept and abide by these Terms and Conditions as presented to you: changes, additions, or deletions are not acceptable.
Any new features or Products which are added to the website shall also be subject to the Terms and Conditions. You can review the most current version of the Terms of Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms of Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. Delivery. Products purchased from our “US Collection” and by customers in the United States will be delivered per the shipping method and delivery expectation communicated in your order confirmation from Dece Sales, Inc. Delivery time for products purchased from our “European Collection” can vary, depending on available stock and the length of time it takes to create your individual order. We will forward orders for products purchased from our European Collection or orders placed by customers outside the United States to S.C. Networks Trading, and the delivery expectation for your order will be communicated in your order confirmation from S.C. Networks Trading.
2. Prices, Taxes, Shipping and Handling Charges. The Product prices displayed on the website for the US Collection do not include applicable sales taxes or shipping and handling charges. The Product prices displayed on the website for the European Collection are inclusive of applicable Value-Added Tax (VAT) but do not include shipping and handling charges.
3. Right to Change Prices and Availability of Products. Prices for our products are subject to change without notice. Also, our products are hand made, and many of them are subject to the availability of specific materials. Without prejudice to the above, prices of Products which are the subject of an existing outstanding order (where payment has been received) will not be affected by price changes (which for the avoidance of doubt includes both increase in price or decrease in price).
4. Payment.
a. Order Receipt. Regardless of your payment method, we will not process your order until payment has been received. All prices are in the relevant currency selected and displayed on the screen.
b. Agreement to Pay for Products. You agree to pay for all Products you order, including any additional amounts (such as taxes and shipping and handling fees, as applicable). Payment must be received before your order will be shipped.
5. Returns. If you are not completely satisfied with the Products you receive, then please notify us within 7 days of receiving your order. Requests to make a return received more than 7 days following order receipt will not be honored. (To view our Returns Policy, click here). We will not take any responsibility for damage to goods after the date of delivery.
6. Trade Description. We make every effort to ensure that descriptions and pictures of our goods are as accurate as possible. Please understand, however, that the uniqueness and handcrafted nature of the products means that there may be slight variations in color and/or size.
7. Errors, Inaccuracies and Omissions. Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).
8. Personal Information. Your submission of personal information through this website is governed by our Privacy Policy. To view our Privacy Policy, click here.
9. Limited Warranty; Liability Limitation.
a. Limited Warranty. We warrant that the Products purchased hereunder will be free from defects in material and workmanship under normal use and service for a period of one year following shipment. We will, at our choice and at no charge to you, repair or replace defective Products, or if neither repair nor replacement is commercially reasonable, we will refund all amounts paid for the defective Product (not applicable taxes or shipping and handling fees). This will be your exclusive remedy and our sole responsibility for breach of this warranty.
b. Exclusions. Our warranty will not apply to any Products which have been repaired or altered or to Products which have been subjected to misuse, negligence, accident, unusual physical stress, or other causes other than the normal and intended use of the Products.
c. Disclaimers. THE WARRANTY FOR THE PRODUCTS AS SET FORTH HEREIN IS IN LIEU OF, AND TO THE FULL EXTENT PERMITTED BY LAW. WE HEREBY DISCLAIM, ALL OTHER WARRANTIES EXPRESSED, STATUTORY OR IMPLIED, WHETHER ORAL OR WRITTEN, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DISCLAIMS ANY AND ALL IMPLIED INDEMNITIES.
d. Limitation of Liability. WE WILL NOT BE LIABLE FOR ANY LOST REVENUE, LOST PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES THAT YOU OR ANY OTHER PERSON MAY INCUR WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT WILL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT OF FUNDS PAID YOU PAID TO PURCHASE THE PRODUCT GIVING RISE TO SUCH LIABILITY. The limitations specified in this Section will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.
10. Indemnification. You agree to indemnify, defend and hold us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Force Majeure. If our performance of any part of this Agreement is prevented, restricted, interfered with, or delayed by reason of any cause beyond our reasonable control, unless conclusive evidence to the contrary is provided, on giving written notice to you, we shall be excused from such performance to the extent of such prevention, restriction, interference or delay, provided that we shall use our reasonable best efforts to avoid or remove such causes of nonperformance and shall continue performance with the utmost dispatch whenever such causes are removed. When such circumstances arise, we shall discuss with you what, if any, modification of the terms of this Agreement may be required in order to arrive at an equitable solution.
12. Severability. In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Termination. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our website. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
14. Waiver. The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
15. Entire Agreement. These Terms and Conditions constitute the entire agreement and understanding between you and us and govern your use of this website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).